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User Experience
UI / UX Design
The Goal
Purpose is to create integrated platform to provide a great user experience to a user. Where user may book tickets of multiple music festivals at same time.
For understanding
So in India there is no such common website that covers different music festivals all over in India where user can
check information about festivals according to them. So
or my better understanding, I studied how event
management system functions by taking FFESTIVALPRO based on London. It is a cloud-based event management
and ticketing software.
Target Audience
Youth (21-28 yrs)
Married Couples (30-38 yrs)
Competitors -
Direct and Indirect
1. Record Labels
2. Music Services Companies
3. Promoters and Booking Agencies
4. Music Festivals
5. Local DSPs
6. Digital Platforms &
Online Ticketing Partners
Persona and User Journey Mapping
![personas [Recovered]_Artboard 2 copy_Artboard 2 copy.png](https://static.wixstatic.com/media/0aff65_1f2a6ad7a1f44a929510a787471ab036~mv2.png/v1/fill/w_79,h_51,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/0aff65_1f2a6ad7a1f44a929510a787471ab036~mv2.png)
![personas [Recovered]_Artboard 2.png](https://static.wixstatic.com/media/0aff65_8bf17fea2fcd4dfa8344c2775f63658b~mv2.png/v1/fill/w_80,h_51,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/0aff65_8bf17fea2fcd4dfa8344c2775f63658b~mv2.png)
![personas [Recovered]_Artboard 3.png](https://static.wixstatic.com/media/0aff65_aef97dd32ca44475a6ac50d9be59c680~mv2.png/v1/fill/w_79,h_51,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/0aff65_aef97dd32ca44475a6ac50d9be59c680~mv2.png)
Empathy Mapping
Application Features
• Event Information
• Promocodes / Coupons
• Filters
• Bookmarks
• Payment Gateways
• News & updates
• About Artists
• Schedule up
• Multiple Bookings/ acc
Navigation Flow
User Interface
Multiple Ticket booking
Multiple Ticket booking
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